Reference

Legal Ground Rules for Your Account

Every rule about opening an account, paying in through bKash, Nagad or Rocket, and using the lobby sits in one notice written in plain English.

Terms and conditionsWallet rulesData handlingRegional eligibility
moja77 Legal Ground Rules for Your Account
DATA AND ACCESS

See How We Store Your Details

Your account holds three things worth protecting: your login, your wallet number and the record of what you have played. We store them on our own systems, restrict staff access to the people handling a specific case, and never ask for your bKash, Nagad or Rocket PIN in chat. Cookies do the ordinary work — keeping you signed in, remembering your language choice, and holding a table session while you move between the lobby and a live deal.

What we keep

Your name, registered mobile number, wallet ID, verification documents and transaction history. We keep the minimum needed to run the account and to answer a dispute months later if one comes up.

Cookies on the lobby

Session cookies keep you signed in and preserve your table. Analytics cookies help us see which pages stall on mobile. You can clear them in your browser, though you will sign in again.

Holding the login

Your account stays yours through a code we send to your registered number, and through one habit: nobody on our side asks for your bKash, Nagad or Rocket PIN. If someone does, it is not us.

Retention and changes

We hold records for as long as the account is open and for the period after it closes that local rules ask for. Write to support to request a copy or a correction.

POLICY CONTACT

Reach Support About Account Rules

Policy questions land with a real person, not a script. Open live chat from the account wallet screen and you are talking to Bangladesh support in English — the same route you use for a stuck bKash deposit or a Nagad transfer that did not credit. For anything written, the desk keeps a thread you can reply to, and every query touching the legal notice, a name mismatch on Rocket, or a request to change stored data gets logged with a reference you can quote back to us.

Live chat in the wallet Sign in, open the account wallet and tap chat. Bring your registered number and the bKash, Nagad or Rocket transaction ID so the agent can trace the record instead of asking twice.
Written support thread Send a message from the support screen and it stays open as a thread. Attach a screenshot of the wallet receipt when a payment is in question; replies arrive in the order requests were logged.
Data change request Ask us to correct your name, number or stored details in writing. We confirm the request, tell you what evidence we need, and follow up in the same thread once the change is applied.

Questions About Terms and Data

These are the points people ask us about most often when they read the notice. If yours is not here, the support thread is the fastest way to get a straight answer from someone who can see your account rather than a general reply copied from a page.

Account opening, wallet rules, how deposits and withdrawals are verified, what we do with your data, and what happens if you break a term. Access depends on your local law and the regions we serve.

No. One account per person, in your own name, funded from a wallet registered to you. Extra accounts get closed and any balance is handled under the same terms you accepted when you joined.

To match the money leaving us with the person who paid in. We check the bKash, Nagad or Rocket number against your registered name, and if the names differ we ask for a short document check.

Yes. Our sportsbook carries cricket — BPL, IPL and international fixtures — and every bet you place there sits under the same notice as slots and live tables. Market rules shown at bet time settle any doubt.

Message support from your account with what you need — a copy of your stored details, a name fix, or a deletion request where local rules allow it. We answer in the same thread.

We may have to close it. Any balance goes back through the same wallet you paid from, once verification is done, and we tell you in writing why the account was closed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.